FAQs
Frequently Asked Questions
What is Vivariety?
Vivariety is a personalised size recommendation platform. You create a Fit Passport — either by entering your body measurements or by telling us what size you usually wear at brands you know — then paste any product URL from a supported retailer to get an accurate size recommendation with a confidence score and fit notes.
Which retailers are supported?
How do I create my Fit Passport?
How do I get a size recommendation?
What does the confidence score mean?
Why does the app say "select M" when it recommends UK 12?
Is it better to enter measurements or use the brand-based approach?
Does Vivariety support men's clothing?
Does Vivariety support shoes, bags, or accessories?
Does Vivariety support bras or lingerie?
I'm getting an error when checking a product URL. What should I do?
Can I view my past recommendations?
Is Vivariety free?
How do I delete my account and data?
My recommendation doesn't seem right. What can I do?
What is Vivariety?
Vivariety is a personalised size recommendation platform. You create a Fit Passport — either by entering your body measurements or by telling us what size you usually wear at brands you know — then paste any product URL from a supported retailer to get an accurate size recommendation with a confidence score and fit notes.